Profile

Alison Stewart

Contact Details

To make changes to your name go to your 8x8 user profile

My Content

1 to 7 of 7 total
Posted By Alison Stewart 11-28-2022 05:44
Found In Egroup: Open Forum
\ view thread
If you reply to me privately with the case number I will ask our Support Team to review your case. Thankyou ------------------------------ Alison Stewart ------------------------------
Posted By Alison Stewart 11-24-2022 04:24
Found In Egroup: Open Forum
\ view thread
Hi There are no known issues with SMS. If you are still receiving reports of an issue please raise a case with our Support team, they will look at examples to investigate the issues you are encountering. Thankyou ------------------------------ Alison Stewart ------------------------------
Posted By Alison Stewart 11-24-2022 04:15
Found In Egroup: Open Forum
\ view thread
Hi Jay Your Account Manager and the Manager of the area are dealing with your case. Your issue will be dealt with you personally through your case and Account Manager. ------------------------------ Alison Stewart ------------------------------
Posted By Alison Stewart 11-24-2022 03:01
Found In Community: Open Forum
\ view thread
Good Morning Jay I am sorry you are experiencing problems with your account. I have taken this to the Manager of the area dealing with your account, she will arrange a callback shortly. Thankyou for your feedback.
Posted By Alison Stewart 10-05-2022 04:20
Found In Egroup: Open Forum
\ view thread
Hi Drew Skip will make the record complete until and unless the disposition code, for example try again, is not applied to the record. If you have a look in the Historical Campaigns reports you can find the details in the Campaign Details report (under Campaigns Folder). ------------------------------ ...
Posted By Alison Stewart 09-29-2022 06:10
Found In Egroup: Open Forum
\ view thread
Could you clarify your request for me please? Do you need to see different details in the email headers from 8x8? Thankyou ------------------------------ Alison Stewart ------------------------------
Posted By Alison Stewart 09-28-2022 06:54
Found In Egroup: Open Forum
\ view thread
This section related to Callstats which is now End of Life, so has been removed from the menu. ------------------------------ Alison Stewart ------------------------------