Hi,
Can there also be a way to filter out ring group calls from the Extension Summary? I have had departments request information regarding how many direct internal calls their staff gets.
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Rachel Preston
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Original Message:
Sent: 03-21-2024 03:19
From: Alison Stewart
Subject: Scheduled Reports
Hi Christina,
Thank you for contributing to the 8x8 Community. I will pass on your suggestion to our Product Team, we appreciate suggestions for improvement.
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Alison Stewart
8x8
Original Message:
Sent: 03-04-2024 10:57
From: Christina Trejo
Subject: Scheduled Reports
Hello,
When trying to setup a scheduled "Extension Summary" report I noticed you can only filter by department. It would be helpful to be able to also have an option to filter by extensions as some departments are large and we only need a few extensions within that department to run an extension summary report on.
Is there any talks on getting this option available for the reporting?
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Christina Trejo
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