Discussion Posts

If you reply to me privately with the case number I will ask our Support Team to review your case. Thankyou ------------------------------ Alison Stewart ------------------------------

Hi Jay Your Account Manager and the Manager of the area are dealing with your case. Your issue will be dealt with you personally through your case and Account Manager. ------------------------------ Alison Stewart ------------------------------

Unfortunately we never were able to get our Obi ATAs to work for our fax lines. I purposefully did not change our alarm lines because I did not want to risk the unknown with this issue and I am glad I did. Now we only loss fax capability and I have moved ...

Good morning, has anyone been experiencing issues with the messages cases showing up as blank today? Our users are having these issues and I wondered if this was a wide-spread issue that will eventually have a fix. ------------------------------ Kathleen ...

Good Morning, if you could email me your billing case number, or contact information then; I would be happy to get a colleague to help you. David.Rowlands@8x8.com ------------------------------ David Rowlands ------------------------------

Looks like it's back up and running again. Hopefully an RFO is published quickly. ------------------------------ Jonathan Lynn ------------------------------

Hello, Business SMS is the ability to receive and send individual text with your 8x8 number. MMS refers to the ability to send and receive multimedia. I do see there's a support article which refers to your issue with the resolution being an upgrade ...

Fear not! It's all treats and no tricks in 8x8's Fall 2022 Release. In this release, we have added a collection of features and enhancements to help you avoid common "scares." Know more about who is in the private chat room , what's behind your screen ...

This message was posted by a user wishing to remain anonymous There's little appetite for this unfortunately. I asked our account team 6-9 months ago for this very thing, given it's common in the industry, and was told no.

This message was posted by a user wishing to remain anonymous Hello All...I am an express user and recently received an email from 8x8 saying " Starting Nov 1, 2022 , 8x8 Express licenses will no longer be able to send Business SMS and MMS. " ...