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  • 1.  ICA - Intelligent Customer Assistant (Cognigy)

    Posted 05-06-2026 06:41

    Curious if anyone out there is building/maintaining their own ICA (Cognigy) system.  If so, how's that going for you?


    #ContactCenter

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    Steve ONeal
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  • 2.  RE: ICA - Intelligent Customer Assistant (Cognigy)

    Posted 05-08-2026 05:39

    Hi Steve

    lets grab a slot next week and chat on this, if it suits.

    thanks, 



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    Jono McKenzie
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