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I believe 8x8 Work Call Queues could work for this use case. The call queue member can login and out of the queue from their 8x8 Work app. I'm not aware of any other way to easily solve for your use ...
Bump. This would greatly help us set this up for other users. An option for ring group or direct extension calls in the mobile app would be ideal, though it may not be implemented. If anyone has a workaround ...
I'm part of a ring group in my office so incoming calls come to my desk as well as direct dial calls. When I used the Fuze app I was able to only get direct dialed calls on my cell phone using the app ...
XR-3969 is my feature request for "Private DIDs for internal routing". At least I think that would potentially simplify the mechanism, being able to claim DID's which aren't routing outside of the 8x8 ...
I know I'm commenting on this thread about 2 years later. But, I want to help bring attention to this. As a CC builder, this inability to refer to transfer to VCC scripts with something other than a full ...
I know this was posted a while ago but I just had the same issue with a client. Tried logging in/out, reinstalling app, but user's status in the Contacts->Company view was stuck on amber. The solution ...
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