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Recent Activity

  • RE: My Recordings Feature

    Answer
    Posted In: Open Forum

    Hi Bradley, let me contact the team and I will get back to you with a response to your question.

  • RE: My Recordings Feature

    Answer
    Posted In: Open Forum

    Bradley, Have you found any way to upload the same Recording for all agents? Alison, how can I see (as an admin) which agents have recordings? Can I upload recordings for agents? Are they accessible via ...

  • RE: SMS Campaign

    Discussion
    Posted In: Open Forum Discussions

    Hello Jordan, Thank you for your post. support is trying to ensure SMS Campaigns get approved from the first go and as such recommends standardized verbiage for the Privacy Policy in order to avoid ...

  • RE: SMS Campaign

    Discussion
    Posted In: Open Forum Discussions

    Yes, I had a working campaign since August 2022, but for some reason when they had the "issue" last month where most of their clients lost their SMS, someone cause my campaign to be resumbitted then rejected. ...

  • Posted In: Open Forum Discussions

    I've not been generally in favor of voting list, because it focuses on the most number of votes, not the most important votes. It's not about a bunch of small customers voting for a feature they only care ...

  • Posted In: Open Forum Discussions

    Yeah, I expect some of my list will either be rejected, already solved (this is the hardest part, trying to parse through each month's release notes to see if any requests are closed out) or "hopefully" ...

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