Anyone from 8x8 Support here who can shed light with Audit Logs not being available for Contact Center? This support article does not address the needs of admins - Are Audit Logs available for Contact ...

Hi Dan, Internet fax numbers are tied to user profiles with 8x8 Work. To share this among a group or department, one idea is to create a user profile dedicated to a specific group (I.e sales fax) and assign ...

Hi Paul, this worked perfectly! I wasn't sure where to add the bus snippet as the documentation is not clear. I assumed it needed to be added to the oninit function in Angular, not in the 8x8 script. Thank ...

What is the best way to setup an eFax account for a dept? We have a few depts with a centralized fax machine. I want to replace this with an eFax account. My understanding is that to send outbound, each ...

Hi Drew Skip will make the record complete until and unless the disposition code, for example try again, is not applied to the record. If you have a look in the Historical Campaigns reports you can find ...

Hi Chris, Whilst the access to audit logs is not available at the moment, can 8x8 support help us identify the user who made a recent change in contact center i.e., copy/duplicate queues, etc.? Thanks, ...