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  • Hi Steve lets grab a slot next week and chat on this, if it suits. thanks, ------------------------------ Jono McKenzie ------------------------------

  • Curious if anyone out there is building/maintaining their own ICA (Cognigy) system. If so, how's that going for you? #ContactCenter ------------------------------ Steve ONeal ------------------------------

  • Hi Alex, Thank you for taking the time to share this - and we're truly sorry for the experience you had. This is not the standard of support we hold ourselves to, and we sincerely apologise. We will review what happened and follow up with you privately. ...

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