Hi Steve. We have also had users complain of this. Usually the fix is to go into the profile on the app, then Settings, then Incoming Calls, then Sound, then choose a different ring tone than the default ...

I have recently installed the 8 x 8 Work App on my Android phone, but I'm missing too many calls because the ring volume is too low even though I have the phone's volume set to maximum and my work colleagues ...

Hello Amye, Thank you for raising this topic. It is unclear whether you use Microsoft Teams natively (case in which we would not be able to assist directly and recommend you seek Microsoft Teams support) ...

Hi Carla, I would suggest that you would want to use the VCC features more, and use the scripts features to transfer calls back to your existing calls and ring groups. The advantages are that scripts ...

Hi, my company uses one main Auto Attendant for the entire org. We then have ring groups & call queues pointing to smaller departments like Accounting & Sales. For Support, we use the VCC but have to configure ...

We utilize Microsoft Teams in our company, do any of you use it in a conference room setting where there is a phone and camera without utilizing a laptop? We are looking for equipment recommendations and ...