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Latest Discussions List

  • Posted in: Open Forum

    Hello Anthony! Whilst we recommend using the 8x8 Work for Desktop app, the web version retains most of the app`s functionality and is a good alternative when users cannot install the desktop app. The web app does have limitations, ...

  • Posted in: Open Forum

    Hi Jonathan, We have 8x8 Work with our Reception team having X4 with front desk enabled. and several Call queues set up to deal with call when users are not available so it doesn't go voicemail during business hours. Our users are a mixture or Desktop ...

  • Posted in: Open Forum

    Hi Vikash, Is this in relation to 8x8 Work only or also 8x8 VCC calls? ------------------------------ Jonathan Lynn ------------------------------

  • Posted in: Open Forum

    Some users have started using the work browser but are unable to warm transfer The button is greyed on and says you reached the maximum number of concurrent calls Do the users that want to use the online app need 2 lines attached to their account ...

  • Posted in: Open Forum

    Hi All, We have just moved over to 8x8 and have a big issue with call routing and would like to know if this is expected behaviour. For us, it is doing the following for each status: Teams call - Goes to voicemail DND ...