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Latest Discussions List

  • Posted in: Open Forum

    Looking for automation opportunities with user onboarding / offboarding. Has anyone else had success implementing automation? ------------------------------ Justin Mangano ------------------------------

  • Posted in: Open Forum

    Since switching to 8x8, we receive several spam calls daily telling us businesses are having a hard time locating us on Google and that we need to update and verify our business profile. If you stay on the line and speak to a person, they hang up on you ...

  • Posted in: Open Forum

    Everyone can just send to me directly, samuel.wilson@8x8.com, I'll make sure it get's done and used. ------------------------------ Samuel Wilson ------------------------------

  • Posted in: Open Forum

    Hi Team We're a finance company and we have to ID customers everytime they call. This process takes 2-3 minutes every call. We also have recently released a mobile app which requires PIN/Biometrics to open. Other companies in our space avoid or significantly ...

  • Posted in: Open Forum

    Naturally, my test script transcribed better than customer calls... figures right. But I do have an example to send with issues for Arrears Fortnight Resimac Where do you want us to send the audios and transcriptions? ------------------------------ ...