8x8 University Webinar - 8x8 Community

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8x8 University Webinars

8x8 hosts a series of live online learning events where customers can learn tips and tricks on how to get the most out of 8x8 services, learn best practices and hear from 8x8 product experts.

Updated schedule coming soon!

Date	Webinar Recording	Q & A
05/09/2025	Exploring Analytics for Contact Center	View Thread
04/30/2025	Spring product update	View Thread
04/09/2025	Elevate CX across your organization with 8x8 Engage	View Thread
03/19/2025	Empower Your Contact Center Teams with 8x8 Workspaces	View Thread
01/15/25	Improve your CX with 8x8 Contact Center	View Thread
12/11/24	Elevate Customer Engagement with Proactive Outreach	View Thread
12/20/24	Elevate Customer Experience with 8x8 Contact Center	View Thread
11/6/24	Fall Product Update	View Thread
10/23/24	Optimize self-service experiences with Conversational AI	View Thread
09/25/24	Mastering 8x8's Admin Console	View Thread
08/21/24	8x8 for Microsoft Teams	View Thread
07/24/24	Connect your phone system to your CRM applications	View Thread
06/20/24	Mastering Work Desktop Mobile Webinar	View Thread
05/22/24	Elevate Customer Experience with 8x8 Contact Center	View Thread
04/24/24	Mastering Workforce Engagement: Contact Center Strategies for the Remote Era	View Thread
03/06/24	Configuring Ring Groups, Call Queues, Work Groups	View Thread
02/21/24	Conversational AI: Optimize self-service experiences	View Thread
01/31/24	Mastering the 8x8 Work Desktop and Mobile Apps	View Thread

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