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  • 1.  8x8 URL Redirection to CPaaS

    Posted 12-06-2023 23:32

    Hello 8x8 World!

    A little help needed here as I'm a bit challenged on the issue I'm having.  Has anyone here experienced that the webpage from any 8x8.com domain gets redirected to the CPaaS page after 2 to 3 seconds?   

    I tried isolating by using different machines on different networks but still all resulted to redirections.  Also, one interesting observation is that this seems to be isolated within the Philippines only.  Other countries I've checked with like Taiwan and Australia are fine, no issues at all.

    Can anyone from 8x8 be able to assist with this issue?

    Thanks,

    Rommel

     

     

     



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    Rommel Pasoquin
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  • 2.  RE: 8x8 URL Redirection to CPaaS

    Posted 12-07-2023 03:07

    Hi Rommel, 

    Thank you for contributing to the 8x8 Community.  I will get this issue looked into for you by the relevant team.



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    Alison Stewart
    8x8
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  • 3.  RE: 8x8 URL Redirection to CPaaS

    Posted 12-07-2023 14:22
    Edited by Ray Beron 12-07-2023 14:22

    Hi Rommel,

    To enhance our CPaaS services, we've introduced a dedicated sub-website tailored for users in the APAC region, specifically highlighting our CPaaS content. As a result, users from countries in this region such as the Philippines, Indonesia, and Singapore will be seamlessly redirected to the CPaaS website. If you prefer, you can still use a VPN to access the global 8x8.com website while in the APAC region. Notably, this setup does not apply to Taiwan, Australia, and New Zealand, where you can freely access 8x8.com without any complications. We hope this information proves useful to you.



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    Ray Beron

    8x8
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