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  • 1.  Cant reply to responses in my own thread?

    Posted 10-03-2023 05:55

    Im working through an issue (you can find my other thread) and have been given some advice. But I cant reply to others in the very thread I created. Is this by design and if so why? 



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    Michael Mahoney
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  • 2.  RE: Cant reply to responses in my own thread?

    Level 2 Contributor
    Posted 10-03-2023 07:21

    Hi Michael,

    I apologise that you can't reply, it's not by design.  I will take a look and get it fixed for you.



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    Alison Stewart
    8x8
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    Original Message


  • 3.  RE: Cant reply to responses in my own thread?

    Level 2 Contributor
    Posted 10-03-2023 08:45

    Hi Michael,

    This forum has two ways you can start a thread, either as a question you require an answer to or an open-ended discussion.  On this occasion as you set the focus of the thread to question and answer you can't respond to specific answers.  We really appreciate you contributing to the 8x8 Community and suggest you use open-ended discussion next time if you want to reply.

    Sorry for any confusion.



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    Alison Stewart
    8x8
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    Original Message


  • 4.  RE: Cant reply to responses in my own thread?

    Posted 10-03-2023 09:05

    Perfect, thank you.



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    Michael Mahoney
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    Original Message