Discussion Posts

Latest Discussion Posts

  • Posted in: Open Forum

    Hi Adrian! Thank you for taking the time to document this clearly . Detailed requests like this help us immensely :) You've identified something that genuinely matters: the current "revoked" language in room membership notifications doesn't reflect ...

  • Posted in: Open Forum

    Hi, Thank you for reaching out! As you're accessing 8x8 through a reseller partner, your account is managed by them directly, so they'll be best placed to help you add a mobile number for call forwarding. I'd recommend contacting your ...

  • Posted in: Open Forum

    Hi Nick, Sorry to hear you are having issues. Could you message me with the support case number, so we can deal with this for you? ------------------------------ Alison Stewart 8x8 ------------------------------

  • Posted in: Open Forum

    We did try the Poly Y splitter, but it did not work. Short of purchasing numerous specialized training headsets, I haven't found a viable analog option. If anyone has a recommendation on headsets this will work on, I'm open. ------------------------------ ...

  • Posted in: Open Forum

    I can confirm that queues and groups are totally independent. ------------------------------ Alisha Marcom ------------------------------

  • Posted in: Open Forum

    Hi Steve lets grab a slot next week and chat on this, if it suits. thanks, ------------------------------ Jono McKenzie ------------------------------

  • Posted in: Open Forum

    Hi Alex, Thank you for taking the time to share this - and we're truly sorry for the experience you had. This is not the standard of support we hold ourselves to, and we sincerely apologise. We will review what happened and follow up with you privately. ...

  • Posted in: Open Forum

    There is this functionality: Help Center - Nomadic 911: 8x8 Voice for Teams Configuration , maybe it could be expanded/enhanced in a similar way across both voice for teams and 8x8 work?

  • Posted in: Open Forum

    https://github.com/121Gamer/8x8-USERs-to-BigQuery GitHub GitHub - 121Gamer/8x8-USERs-to-BigQuery: Google Apps Script for fetching 8x8 User Details via the SCIM API and loading them into a Google BigQuery ...

    1 person likes this.
  • Posted in: Open Forum

    Hi Jon, we're sorry for the frustration you have had getting your service cancelled. One of the Cancellation Managers will reach out to you to resolve this issue. ------------------------------ Alison Stewart 8x8 ------------------------------

Latest Q&A Posts

  • Mattics Phi's profile image

    RE: Auto scheduling QM Evaluations

    Answered in: Open Forum

    Great question! You're not missing anything. That automated queue-building capability isn't available in the standard product ...

  • Steve ONeal's profile image

    Auto scheduling QM Evaluations

    Asked in: Open Forum

    I'm helping a client migrate from a system where they could have their QM system automatically pick and queue-up Interactions ...


All Community Threads

Thread Subject Replies Last Post Community
Auto scheduling QM Evaluations
   
1 9 days ago by Mattics Phi
Original post by Steve ONeal
Open Forum
   
1 10-20-2025 by Jonathan Lynn
Original post by Heather Pearch
Open Forum
   
4 10-10-2025 by Susan Stocker
Original post by Kevin Budzynski
Open Forum
   
1 09-15-2025 by Alison Stewart
Original post by Bronwen Mark
Open Forum
   
3 08-27-2025 by Alison Stewart
Original post by Dan Heath
Open Forum
   
2 06-05-2025 by Bernie Provencal
Original post by Mike Goodwin
Open Forum
   
5 05-29-2025 by Numeo Project Open Forum
Understanding Endpoint voice quality Report and Media Relay Voice Quality Report
   
1 05-22-2025 by Alina Maxim
Original post by Megan Kalafut
Open Forum
please delete
   
1 05-12-2025 by Alison Stewart
Original post by Reema Parshotam
Open Forum
   
1 04-01-2025 by Alison Stewart
Original post by Darren Kong
Open Forum
Showing 1 to 10 of 154 threads (154 total posts)