Support

We have created a custom report that groups interactions by wrap up code which is extremely helpful to get a pulse on the various types of inbound calls we receive. My question is- is there a way for this metric to be monitored as a live dashboard ...

We are also experiencing this issue intermittently. Was a cause ever identified for @Dan Sigmund @Dan Sigmund ? And if so, what was the resolution, if any? Also @Alison Stewart , it would help if root causes and resolutions were shared openly on ...

Any participant should be able to start meetings on your tenant without first signing in as a moderator. Could you please try starting the meeting again with the settings as currently displayed? If it still doesn't work, please let us know exactly ...

Hi Susan, Thank you for sharing the information and the Moderator Settings link. However, those options all require at least 1 person to sign into the meeting as moderator using the 8x8 Work software. What if you're an attorney and don't have ...

Hi Thomas. You have a few options to control this setting: 1) For your entire tenant – apply the change across all users and meetings. 2) For a specific user – affect all meetings that user hosts. 3) For a specific meeting – adjust the setting ...