Discussion Posts

Hi Nick, Sorry to hear you are having issues. Could you message me with the support case number, so we can deal with this for you? ------------------------------ Alison Stewart 8x8 ------------------------------

We did try the Poly Y splitter, but it did not work. Short of purchasing numerous specialized training headsets, I haven't found a viable analog option. If anyone has a recommendation on headsets this will work on, I'm open. ------------------------------ ...

I can confirm that queues and groups are totally independent. ------------------------------ Alisha Marcom ------------------------------

Hi Steve lets grab a slot next week and chat on this, if it suits. thanks, ------------------------------ Jono McKenzie ------------------------------

Hi Alex, Thank you for taking the time to share this - and we're truly sorry for the experience you had. This is not the standard of support we hold ourselves to, and we sincerely apologise. We will review what happened and follow up with you privately. ...

There is this functionality: Help Center - Nomadic 911: 8x8 Voice for Teams Configuration , maybe it could be expanded/enhanced in a similar way across both voice for teams and 8x8 work?

https://github.com/121Gamer/8x8-USERs-to-BigQuery GitHub GitHub - 121Gamer/8x8-USERs-to-BigQuery: Google Apps Script for fetching 8x8 User Details via the SCIM API and loading them into a Google BigQuery ...

Hi Jon, we're sorry for the frustration you have had getting your service cancelled. One of the Cancellation Managers will reach out to you to resolve this issue. ------------------------------ Alison Stewart 8x8 ------------------------------

Thanks for the update Justin - somewhat relieved that it's not just an issue we are facing! Interestingly though we aren't using wildcards at the end of the words and it still reports incorrectly. We have the word "problem" in our complaint category, ...

Hi Gavin, We do have this feature in BETA. If you are interested in finding out more, please reach out to your CSM/AM. ------------------------------ Alison Stewart 8x8 ------------------------------