Discussion Posts

Thank you Mattics for reaching out to them. They finally replied with a confirmation for some of the licenses I want to cancel. They left out 2 that I also want to cancel, so I sent a reply in the comment section to verify that those will also be cancelled. ...

Great question @Steve White , and the good news is it's a config pattern rather than a limitation. Here are a set of options that you can follow, let me know if you have further questions! Why you're hearing both prompts You have two separate ...

Hi @Valerie Gonzalez ! Thanks for posting this great question, and good news! This is actually something the engineering team is already working on. Your case was automatically linked to that active project. We don't have an exact release date ...

Hi @Adrian Quinn , I see there is a submission for this request in our tracker right now for HearthFire Psychology. I will follow up with the PM to add more urgency to it. Thanks! ------------------------------ Mattics Phi ------------- ...

Hi, Thank you for reaching out! As you're accessing 8x8 through a reseller partner, your account is managed by them directly, so they'll be best placed to help you add a mobile number for call forwarding. I'd recommend contacting your ...

Hi Nick, Sorry to hear you are having issues. Could you message me with the support case number, so we can deal with this for you? ------------------------------ Alison Stewart 8x8 ------------------------------

We did try the Poly Y splitter, but it did not work. Short of purchasing numerous specialized training headsets, I haven't found a viable analog option. If anyone has a recommendation on headsets this will work on, I'm open. ------------------------------ ...

I can confirm that queues and groups are totally independent. ------------------------------ Alisha Marcom ------------------------------

Hi Steve lets grab a slot next week and chat on this, if it suits. thanks, ------------------------------ Jono McKenzie ------------------------------

Hi Alex, Thank you for taking the time to share this - and we're truly sorry for the experience you had. This is not the standard of support we hold ourselves to, and we sincerely apologise. We will review what happened and follow up with you privately. ...