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Ben Elsden

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Posted By Ben Elsden 02-03-2023 01:51
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Thanks for the addition Ian :) I have one more point as well, 8x8 can push the 8x8 GTM servers to the Poly handsets (they need a reboot). The Yealinks will need manual changes though Hope this resolves the issues Justin
Posted By Ben Elsden 02-02-2023 06:36
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Thanks for the update Justin. What have the network utility tests looked like? Have your IT company followed the Sophos setup guide from 8x8? https://support.8x8.com/equipment-devices/network-devices/Configuring_Sophos_XG_firewall_for_8x8 Is the network using VLANs? What handsets do you have? I would ...
Posted By Ben Elsden 02-02-2023 00:50
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Hi Eric, If this is just for Mobile Apps then you can add them within the Admin Console --> Contacts section. To segregate the contacts by site, I would recommend doing this by "Department" within the contact itself. You can then sort by Department within the 8x8 app for easy access Hope this helps, ...
Posted By Ben Elsden 02-02-2023 00:39
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Morning Justin, 1) Was your old phone system a voice over IP solution as well? 2) Did you install the system yourselves, or was there a reseller? 3) Do you have quality of service setup on the network? 4) What are your network speeds? Thanks, Ben
Posted By Ben Elsden 08-30-2021 06:00
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How has the 8x8 platform helped your business? ------------------------------ Ben Elsden ------------------------------