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JASCO Insurance

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RE: Text Alerts

Posted By JASCO Insurance 06-07-2023 12:22
Found In Egroup: Open Forum \ view thread
It was automatic for me. I get a pop up preview of the message and a notification of the app/program. Check if it is blocked with your webpage pop up blocker or any anti virus or firewall software. ------------------------------ JASCO Insurance ------------------------------

RE: How long did Pending Carrier Approval take for you? SMS messages not working at all

Posted By JASCO Insurance 03-22-2023 12:42
Found In Egroup: Open Forum \ view thread
Mine was stuck on that for about 10 minutes. I got tired of waiting and clicked refresh thinking the system was frozen and whatever it was stuck on seemed to fix itself and I was able to send SMS. Probably not the correct way to fix a problem but it worked. ------------------------------ Jason Aszman ...

RE: VCC Agent Workspace - Agent unable to answer a call but receives chats no issues?

Posted By JASCO Insurance 02-09-2023 14:28
Found In Community: Open Forum \ view thread
I was having a similar issue for awhile and I ended up having to turn off the firewall and it seemed to work. I have since turned it back on and had to install the app on my phone to answer calls. 8x8 support was no help to me with this issue.