Discussion Posts

Latest Discussion Posts

  • Posted in: Open Forum

    If you reply to me privately with the case number I will ask our Support Team to review your case. Thankyou ------------------------------ Alison Stewart ------------------------------

  • Posted in: Open Forum

    Hi Jay Your Account Manager and the Manager of the area are dealing with your case. Your issue will be dealt with you personally through your case and Account Manager. ------------------------------ Alison Stewart ------------------------------

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    RE: Obi 302 ATA

    Posted in: Open Forum

    Unfortunately we never were able to get our Obi ATAs to work for our fax lines. I purposefully did not change our alarm lines because I did not want to risk the unknown with this issue and I am glad I did. Now we only loss fax capability and I have moved ...

  • Posted in: Open Forum

    Good morning, has anyone been experiencing issues with the messages cases showing up as blank today? Our users are having these issues and I wondered if this was a wide-spread issue that will eventually have a fix. ------------------------------ Kathleen ...

  • Posted in: Open Forum

    Good Morning, if you could email me your billing case number, or contact information then; I would be happy to get a colleague to help you. David.Rowlands@8x8.com ------------------------------ David Rowlands ------------------------------

  • Posted in: Open Forum

    Looks like it's back up and running again. Hopefully an RFO is published quickly. ------------------------------ Jonathan Lynn ------------------------------

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    RE: 8x8 Express & SMS

    Posted in: Open Forum

    Hello, Business SMS is the ability to receive and send individual text with your 8x8 number. MMS refers to the ability to send and receive multimedia. I do see there's a support article which refers to your issue with the resolution being an upgrade ...

  • Posted in: Open Forum

    Fear not! It's all treats and no tricks in 8x8's Fall 2022 Release. In this release, we have added a collection of features and enhancements to help you avoid common "scares." Know more about who is in the private chat room , what's behind your screen ...

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    Express License Text Message Capability Being Elim ...

    Posted in: Open Forum

    This message was posted by a user wishing to remain anonymous Hello All...I am an express user and recently received an email from 8x8 saying " Starting Nov 1, 2022 , 8x8 Express licenses will no longer be able to send Business SMS and MMS. " ...

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    RE: Voting Mechanism for enhancements

    Posted in: Open Forum

    This message was posted by a user wishing to remain anonymous There's little appetite for this unfortunately. I asked our account team 6-9 months ago for this very thing, given it's common in the industry, and was told no.

Latest Q&A Posts


  • Jay Pandya's profile image

    RE: Billing Issue

    Answered in: Open Forum

    Hello It is more than 24hrs since I have raised this query and have been chasing. I know 24hrs might not be a very long time ...

  • Alison Stewart's profile image

    RE: Billing Issue

    Answered in: Open Forum

    Good Morning Jay I am sorry you are experiencing problems with your account. I have taken this to the Manager of the area ...

  • Jay Pandya's profile image

    Billing Issue

    Asked in: Open Forum

    Hello All, I have come across a Direct Debit/payment issue with 8X8, which has left our services suspended and seems no one ...

  • Georgiana Steiner's profile image

    QMSA - Adding agents to Evaluators permissions

    Asked in: Open Forum

    I have a user that is part of the Call Center group - she is not a manager or supervisor but she will be doing evaluations. We ...

  • David Rowlands's profile image

    RE: 8x8 Express : Porting Numbers Out

    Answered in: Open Forum

    Steven, good day, I can see my colleague Zoe responded to the main question. I would like to pick-up on the automated port-out ...


All Community Threads

Thread Subject Replies Last Post Community
   
2 13 days ago by Jay Pandya Open Forum
   
0 11-03-2022 by Georgiana Steiner Open Forum
   
7 10-14-2022 by David Rowlands
Original post by Steven C. Buttgereit
Open Forum
   
1 10-06-2022 by Jahmal Abbott
Original post by Dan Hoffmann
Open Forum
   
0 09-21-2022 by Glen Blow Open Forum
   
0 09-16-2022 by Tyler Otto Open Forum
   
0 09-15-2022 by Tyler Otto Open Forum
   
1 09-14-2022 by Mike Goodwin
Original post by Michael Reynaga
Open Forum
   
1 08-17-2022 by Jahmal Abbott
Original post by Tom Aylmer
Open Forum
   
0 08-11-2022 by Lindsie Simonsen Open Forum
Showing 1 to 10 of 212 threads (731 total posts)