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David Forrest

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Posted By David Forrest 02-22-2024 03:45
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We use Poly Savi 8245 and 8240 - both work well when combined with the 8x8 work app on a windows 10/11 pc. We used Polycom W740 headsets for years, but after an update to the 8x8 work app about a year ago which changed the plantronics hub integration it caused them to stop working. I would recommend ...
Posted By David Forrest 02-22-2024 03:39
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Hi, It doesn't affect the S22 for some reason. For us, the S21 and S24 are affected, along with some other samsung models. I'm happy to say that after the latest 8x8 mobile app update this month, the issue appears to now be fixed, for us anyway. ------------------------------ David Forrest ----- ...
Posted By David Forrest 02-19-2024 03:05
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We have an ongoing ticket logged with 8x8 support for this issue, and have only been told that they are treating it as a priority, and that their 'entire global organisation' is aware of the issue - so I think they must have had more than a few complaints about this. Although we have not had any progress ...
Posted By David Forrest 02-02-2024 03:06
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I'm unsure if the lack of responses indicate nobody else is having this issue, or that nobody else is using 8x8 Work mobile with S21 or S24 devices on android 14... ------------------------------ David Forrest ------------------------------
Posted By David Forrest 01-29-2024 01:45
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We've been having issues with the microphone volume being extremely low on any Samsung Galaxy S21 devices updated to Android 14 One UI 6. Once these devices are updated, the person using this device can no longer be heard by the other party. We have tested with multiple S21 devices and all have ...