We use Poly Savi 8245 and 8240 - both work well when combined with the 8x8 work app on a windows 10/11 pc.
We used Polycom W740 headsets for years, but after an update to the 8x8 work app about a year ago which changed the plantronics hub integration it caused them to stop working.
I would recommend the Savi 8240/8245, but whatever you choose I'd recommend a recent model to guarantee compatibility. There is a compatibility list that 8x8 published, but I can't seem to find it now.
------------------------------
David Forrest
------------------------------
Original Message:
Sent: 02-13-2024 13:21
From: Winston Chow
Subject: Options for headsets
I know nothing about how headsets work with 8x8.
I'm assuming a USB headset is better with the 8x8 work app as opposed to one plugged into their handset. I just need to know which models will allow the user to answer a call by pressing a button on the headset.
The users would be walking around or at a copy machine when a call comes in. They want to be able to press a button on their headset and answer the call instead of running back to their desk to pickup the call. The user doesn't want to use the 8x8 app on their cell phone.
------------------------------
-PoppinPinelli
------------------------------