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Kenneth Law

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Community Member Spotlight - Tom Rocharz of Cape Air

Posted By Kenneth Law 05-25-2023 15:57
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Let's connect with Thomas Rocharz of Cape Air. Please leave your comments and questions for Thomas below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us about your job. As the director of contact centers, I oversee both our customer ...

Ken's Copy of 8x8 Customer Labs

Posted By Kenneth Law 04-17-2023 16:29
Found In Microsite: 8x8 Community
Join us in 8x8 Customer Labs: a vibrant, thriving beta community of thought leaders who are shaping the future of communications technology! 8x8 Customer Labs is led by a global team of renowned UX researchers who regularly meet with subject matter experts like you, the true masters of how 8x8 communication ...

Community Member Spotlight - Frank Hershberger

Posted By Kenneth Law 04-13-2023 11:17
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Let's connect with Frank Hershberger of City of Wilkes-Barre, Pennsylvania. Please leave your comments and questions for Frank below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us about you and your role at the City of Wilkes-Barre, ...

Community Member Spotlight - Laryn Mumm

Posted By Kenneth Law 04-11-2023 16:21
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Let's connect with Laryn Mumm of VisionTech Computer Services. Please leave your comments and questions for Laryn below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us about you, your company and your role. My name is Laryn Mumm. I'm ...

Community Member Spotlight - Ian Palmer

Posted By Kenneth Law 02-03-2023 11:51
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Let's connect with Ian Palmer of Agilisys. Please leave your comments and questions for Ian below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us about you and Agilisys. Agilisys is a cloud, IT & digital transformation specialist to ...

Community Member Spotlight - Jeffrey Wood

Posted By Kenneth Law 01-11-2023 10:20
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Let’s connect with Jeffrey Wood of The Princess Alexandra NHS Trust . Please leave your comments and questions for Jeffrey below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us about you and Princess Alexandra Hospital. I work for ...

Community Member Spotlight - Taryn Schmidenber

Posted By Kenneth Law 12-07-2022 07:58
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Let’s connect with Taryn Schmidenber of The Together Staffing Group. Please leave your comments and questions for Taryn below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Video testimonial: https://videos.8x8.com/watch/TgWayD7iDV3cozQecgivwt? ...

Community Member Spotlight - Samantha Henderson

Posted By Kenneth Law 11-21-2022 10:31
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Let’s connect with Samantha Henderson of R&S Drug Stores. Please leave your comments and questions for Samantha below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us your role at R&S Drug Stores. I oversee the durable medical equipment ...

Community Member Spotlight - Danny Reilly

Posted By Kenneth Law 11-15-2022 09:25
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Let’s connect with Danny Reilly of the Town of Morrisville, North Carolina. Please leave your comments and questions for Danny below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us about your role and your organization, the Town of ...

Product Release Webinar

Posted By Kenneth Law 11-04-2022 09:40
Found In Microsite: 8x8 Community
8x8 hosts quarterly product release webinars where customers can discover the latest and greatest features and capabilities that can help boost their employee, partner, and customer communication. Recorded Webinars Date Webinar Recording Q & A 02/02/23 Winter Product Release ...

Community Member Spotlight - Nick Claypool

Posted By Kenneth Law 11-03-2022 23:52
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Let’s connect with Nick Claypool of Early Childhood Alliance. Please leave your comments and questions for Nick below, and if you are interested in being featured in a member spotlight please email customerreference@8x8.com. Read more about Nick's 8x8 journey here. Tell us about your ...

8x8 University Webinar

Posted By Kenneth Law 10-27-2022 12:23
Found In Microsite: 8x8 Community
8x8 hosts a series of live online learning events where customers can learn tips and tricks on how to get the most out of 8x8 services, learn best practices and hear from 8x8 product experts. Upcoming Webinars Coach Users to Increase Customer Satisfaction (Conversation IQ) Date: Wednesday, June ...

Community Member Spotlight - Mark Weingarten

Posted By Kenneth Law 05-06-2022 14:17
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Let’s connect with Mark Weingarten of Affiliated Physicians. Please leave your comments and questions for Mark below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us about your organization: We provide corporate and concierge annual ...

8x8 Product Research Programs

Posted By Kenneth Law 04-28-2022 16:06
Found In Announcements

Community Member Spotlight - Bryon Dwyer

Posted By Kenneth Law 03-11-2022 10:37
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Let’s connect with Bryon Dwyer of Christian Brothers Services. Please leave your comments and questions for Bryon below. Watch Bryon describe his 8x8 journey in this short video. Tell us about your organization: Christian Brothers Services is a nonprofit organization that administers ...

Community Member Spotlight - Mobashir Ahmed

Posted By Kenneth Law 02-23-2022 09:23
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Let’s connect with Mobashir Ahmed of Fred Loya Insurance. Please leave your comments and questions for Mobi below. Watch Mobashir describe his 8x8 journey in this short video. Tell us about your organization: Fred Loya Insurance is a Texas based, Top 500 Hispanic owned car insurance company. ...

RE: Ask Me Anything (AMA) with Peter Milligan and special guests Lisa Orford and Natalia Zincenco: 8x8 Contact Center Reporting & Analytics

Posted By Kenneth Law 02-22-2022 09:12
Found In Egroup: Open Forum \ view thread
That's all the time we have today for our latest AMA guys! Thank you @Peter Milligan, @Natalia Zincenco, and @Lisa Orford for takng some time out of your busy schedules to answers some of our community questions about reporting and analytics in 8x8 Contact Center. On behalf of the 8x8 team, thank ...

RE: Ask Me Anything (AMA) with Peter Milligan and special guests Lisa Orford and Natalia Zincenco: 8x8 Contact Center Reporting & Analytics

Posted By Kenneth Law 02-22-2022 08:52
Found In Egroup: Open Forum \ view thread
Thank you Peter. There are a few questions that we received that are somewhat similar that I decided to group together: How can I integrate Analytics for CC with my CRM or Finance system? Can I access all the current data in reports via APIs ? Can I get data into tools like Tableau or ...

RE: Ask Me Anything (AMA) with Peter Milligan and special guests Lisa Orford and Natalia Zincenco: 8x8 Contact Center Reporting & Analytics

Posted By Kenneth Law 02-22-2022 08:44
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Thank you so much for joining us Lisa! ------------------------------ Kenneth Law Director, Digital Support 8x8 Inc. ------------------------------

RE: Ask Me Anything (AMA) with Peter Milligan and special guests Lisa Orford and Natalia Zincenco: 8x8 Contact Center Reporting & Analytics

Posted By Kenneth Law 02-22-2022 08:29
Found In Egroup: Open Forum \ view thread
Thank you Natalia for joining us and answering that post! ------------------------------ Kenneth Law Director, Digital Support 8x8 Inc. ------------------------------