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Kenneth Law

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Posted By Kenneth Law 12-07-2022 07:57
Found In Egroup: Community Member Spotlight
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This week we are highlighting Taryn Schmidenber of The Together Staffing Group. Please leave your comments and questions for Taryn below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Video testimonial: https://videos.8x8.com/watch/TgWayD7i ...
Posted By Kenneth Law 11-21-2022 10:31
Found In Egroup: Community Member Spotlight
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This week we are highlighting Samantha Henderson of the R&S Drug Stores. Please leave your comments and questions for Samantha below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us your role at R&S Drug Stores. I oversee the durable ...
Posted By Kenneth Law 11-15-2022 09:25
Found In Egroup: Community Member Spotlight
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This week we are highlighting Danny Reilly of the Town of Morrisville, North Carolina. Please leave your comments and questions for Danny below. If you are interested in being featured in a member spotlight please email customerreference@8x8.com. Tell us about your role and your organization, ...
Posted By Kenneth Law 11-03-2022 23:52
Found In Egroup: Community Member Spotlight
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Hi 8x8 community members! Welcome to our member spotlight. We encourage you to participate, engage in this thread, and get to know the wide variety of members in our community! This week we are highlighting Nick Claypool of Early Childhood Alliance. Please leave your comments and questions for Nick below, ...
Posted By Kenneth Law 05-06-2022 14:17
Found In Egroup: Community Member Spotlight
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Hi 8x8 community members! Welcome to our member spotlight. We encourage you to participate, engage in this thread, and get to know the wide variety of members in our community! This week we are highlighting Mark Weingarten of Affiliated Physicians. Please leave your comments and questions for Mark below. ...
Posted By Kenneth Law 04-28-2022 16:06
Found In Announcements
Have you ever had ideas or suggestions for improving the 8x8 experience? Want to get an inside peek behind the curtain? Test new features and help shape the future of cloud communications? We want to hear from you! Check out current survey and beta program openings!
Posted By Kenneth Law 03-11-2022 10:37
Found In Egroup: Community Member Spotlight
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Hi 8x8 community members! Welcome to our member spotlight. We encourage you to participate, engage in this thread, and get to know the wide variety of members in our community. This week we are highlighting Bryon Dwyer of Christian Brothers Services. Please leave your comments and questions for Bryon ...
Posted By Kenneth Law 02-23-2022 09:23
Found In Egroup: Community Member Spotlight
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Hi 8x8 community members! Welcome to our member spotlight. We encourage you to participate, engage in this thread, and get to know the wide variety of members in our community. This week we are highlighting Mobashir Ahmed of Fred Loya Insurance. Please leave your comments and questions for Mobi below. ...
Posted By Kenneth Law 02-22-2022 09:12
Found In Egroup: Open Forum
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That's all the time we have today for our latest AMA guys! Thank you @Peter Milligan, @Natalia Zincenco, and @Lisa Orford for takng some time out of your busy schedules to answers some of our community questions about reporting and analytics in 8x8 Contact Center. On behalf of the 8x8 team, thank ...
Posted By Kenneth Law 02-22-2022 08:52
Found In Egroup: Open Forum
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Thank you Peter. There are a few questions that we received that are somewhat similar that I decided to group together: How can I integrate Analytics for CC with my CRM or Finance system? Can I access all the current data in reports via APIs ? Can I get data into tools like Tableau or ...
Posted By Kenneth Law 02-22-2022 08:44
Found In Egroup: Open Forum
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Thank you so much for joining us Lisa! ------------------------------ Kenneth Law Director, Digital Support 8x8 Inc. ------------------------------
Posted By Kenneth Law 02-22-2022 08:29
Found In Egroup: Open Forum
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Thank you Natalia for joining us and answering that post! ------------------------------ Kenneth Law Director, Digital Support 8x8 Inc. ------------------------------
Posted By Kenneth Law 02-22-2022 08:21
Found In Egroup: Open Forum
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Thanks Peter. Here is a question that came in from a member who wished to remain anonymous: "Can I set up multiple thresholds? If so, can I set up custom sets of thresholds? ------------------------------ Kenneth Law Director, Digital Support 8x8 Inc. ------------------------------
Posted By Kenneth Law 02-22-2022 08:08
Found In Egroup: Open Forum
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I'll kick things off with a question we get asked a lot: Can I share reports with members of my team who do not have access to the reporting platform? ------------------------------ Kenneth Law Director, Digital Support 8x8 Inc. ------------------------------
Posted By Kenneth Law 02-22-2022 08:05
Found In Egroup: Open Forum
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Hello everyone! Welcome to another edition of Ask Me Anything! We are once again LIVE and ready to take your questions today about 8x8 Contact Center Reporting & Analytics with our own Peter Milligan. So fire away with your questions! ------------------------------ Kenneth Law Director, Digital ...
Posted By Kenneth Law 02-04-2022 09:45
Found In Egroup: Open Forum
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Come ready to get real in our next highly anticipated Ask Me Anything session with 8x8 Director of Product Marketing @Peter Milligan! Peter will join us right here in this thread on February 22, 2022, 8:00-9:00 a.m. PT, ​to take all of your questions on the use of 8x8 Contact Center Reporting & Analytics. ...
Posted By Kenneth Law 02-04-2022 07:01
Found In Microsite: 8x8 Community
Learn how to use 8x8 products through any number of our available training paths.  We offer independent self guided training or training in class room engagement settings and any combination in-between. Let our specialized content and instructors teach you all you need to know to be successful with ...
Posted By Kenneth Law 02-03-2022 13:42
Found In Egroup: Open Forum
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Hello Pat, we have a brief knowledgebase article there, but the answer is yes, we do encrypt our chat messages, with a caveat. You'll need to ensure that you use the Direct Link as https for the Support Center URL on your site. All chat is encrypted in transmission using SSL3 / TLS 1.0, depending ...
Posted By Kenneth Law 02-03-2022 12:16
Found In Egroup: Community Member Spotlight
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Hi 8x8 community members! Welcome to our member spotlight. We encourage you to participate, engage in this thread, and get to know the wide variety of members in our community! This week we are highlighting Amye Roberson of Cingo. Please leave your comments and questions for Amye below, and if you are ...
Posted By Kenneth Law 02-03-2022 11:44
Found In : Communities
8x8 community members! Welcome to our member spotlight. We encourage you to participate, engage in this thread, and get to know the wide variety of members in our community!