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Hi Valerie! Thanks for posting this great question, and good news! This is actually something the engineering team is already working on. Your case was automatically linked to that active project. We don't have an exact release date to share, but ...
We have done our research into this and it doesn't appear that 8x8 has the ability to do this but wanted to see if this something that 8x8 has as a feature enhancement. For a workaround we advised the user to Many 8x8 customers create a"Warm Transfer" ...
Hi Adrian, I see there is a submission for this request in our tracker right now for HearthFire Psychology. I will follow up with the PM to add more urgency to it. Thanks! ------------------------------ Mattics Phi ------------------------ ...
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