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Good day, Michael, if you have any concerns surrounding call quality that might impact your customers experience, please do raise a support case. The symptom looks to be localized to one agent, so lets get that investigated. ------------------------------ David Rowlands -------------------------- ...

Gail, good morning, the 8x8 global porting team would be delighted to help resolve this with you. Often porting rejections come from carriers and governance rules. That said lets get this fixed for you. Do you have a case number or direct contact we could have please ? Warmest Regards David --- ...

Good Morning, if you could email me your billing case number, or contact information then; I would be happy to get a colleague to help you. David.Rowlands@8x8.com ------------------------------ David Rowlands ------------------------------

Steven, good day, I can see my colleague Zoe responded to the main question. I would like to pick-up on the automated port-out pin suggestion you have made in this thread. We have, for some time been working on this process as we know Pins are very frustrating. When we have a secure and robust mechanism, ...

Jennifer, if you could give me the case number I will get this examined and help you to resolve the port out requirement. I have copied you my Email address too. ------------------------------ David Rowlands ------------------------------