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Crystal Stevens

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RE: Feature Request : Blocking of External Numbers at a Corporate Level

Posted By Crystal Stevens 08-26-2026 05:24
Found In Egroup: Open Forum \ view thread
Does every 8x8 customer need to reply to this thread to give this feature the attention it deserves? With the uptick of SPAM calls in general, requesting a company-wide SPAM filter and call block would not only benefit business continuity, but upon implementation, would be an excellent selling point ...

RE: Call recording challenges with 8x8

Posted By Crystal Stevens 03-05-2026 10:14
Found In Egroup: Open Forum \ view thread
Hi Michael & Thank you for posting exactly this "opportunity!" Our company has asked for inbound only call recording in 8x8 Work (non-contact center). For legal purposes, our company does not want to record outbound calls because of two party notification laws. I have asked 8x8 multiple times to ...