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Crystal Stevens

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RE: Call recording challenges with 8x8

Posted By Crystal Stevens 03-05-2026 10:14
Found In Egroup: Open Forum \ view thread
Hi Michael & Thank you for posting exactly this "opportunity!" Our company has asked for inbound only call recording in 8x8 Work (non-contact center). For legal purposes, our company does not want to record outbound calls because of two party notification laws. I have asked 8x8 multiple times to ...