Anyone else having issues getting their monthly statement? Called the support line but I'm forced to chat with Otto the support bot :( Painful cycle of frustration any time I have an issue with 8x8. Some ...

Hi Ashish, Is there something we can help you with? ------------------------------ Alison Stewart 8x8 ------------------------------

Access Webhook in 8x8 #CommunicationsAPIs ------------------------------ Ashish Varma Admin ------------------------------

Hi all - just wondering what peoples feelings are around the QM/SA transcription elements at the moment. A while back we had issues with transcripts not picking up the correct wording but after an upgrade/change ...

Since agents can now log in and out of ring groups, we would really like to be able to see who is logged in and who is not in the Ring Group Summary in 8x8 Analytics or somewhere else. The ability for ...

As I replied in your previous post re Contact Center Roles, We understand how time-consuming the current manual steps can be when configuring Contact Center users, our Product team is aware of both of ...