Hi Steve lets grab a slot next week and chat on this, if it suits. thanks, ------------------------------ Jono McKenzie ------------------------------

Curious if anyone out there is building/maintaining their own ICA (Cognigy) system. If so, how's that going for you? #ContactCenter ------------------------------ Steve ONeal ----------------------- ...

Hi Alex, Thank you for taking the time to share this - and we're truly sorry for the experience you had. This is not the standard of support we hold ourselves to, and we sincerely apologise. We will ...

Got a note from a client that the voicemail is full, contacted support. The chat bot is terrible, I suspect intentionally so, but the person I talked to on chat was somehow worse. They were aggressive ...

There is this functionality: Help Center - Nomadic 911: 8x8 Voice for Teams Configuration, maybe it could be expanded/enhanced in a similar way across both voice for teams and 8x8 work?

Hi Alex, thank you for your enhancement request. I have forwarded this to our product team. Thank you for your contribution to the 8x8 Community. ------------------------------ Alison Stewart 8x8 ...