Zoe Birch

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Working as a Customer Experience Program Manager within the global customer care organisation working on projects to improve the overall customer experience and also the agents experience when receiving requests from customers to make their time as effective as possible. 

I have a little boy called Theo who is 2 years old, he is our main hobby as you can imagine however my other interests include Rugby, my daily bootcamps and going out for food and drinks with family and friends.