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John Everett

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Posted By John Everett 11-19-2021 06:34
Found In Community: Open Forum
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@Tony Maeller wrote: ...unassign ALL assigned phone numbers in your user profile, in Admin Console | Users | [Edit your user] | Voice basic settings | Phone numbers ...then assign the ported-in number, then click Save Are these commands that work with Express, or a different service tier? They don't ...
Posted By John Everett 11-12-2021 12:41
Found In Egroup: Open Forum
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In this article, it describes requirements to provision phones in 8x8 Express, including the need for a device with a factory-installed device certificate (I guess to support SRTP/authentication/security/etc.) Similarly, this article and this article explain how to provision and activate an Obihai ...
Posted By John Everett 11-12-2021 12:05
Found In Community: Open Forum
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Hi, new Express subscriber here. I'm wondering if SMS is supported on an 8x8 Express company number. As explained in this article, it seems like Express has a main company number and multiple (as many as licensed) user numbers. Likewise, this article explains that "8x8 Express" is an account type that ...
Posted By John Everett 11-12-2021 12:01
Found In Egroup: Open Forum
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Thanks @Joel Sandi It did seem like much of the support information was geared to a different service tier, with features/options that Express didn't have -- but the documentation never explicitly ​explained those tiers and service distinctions. (And the end result is advice that sends one in a loop ...
Posted By John Everett 11-11-2021 11:28
Found In Egroup: Open Forum
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Am I doing something wrong? 1. I go here: https://support.8x8.com/support-services/support/how-to-create-a-case-with-8x8-technical-support 2. The page instructs: "Click Get Support in the right corner of this page" 3. I click the "Get support" button -- a link for https://sso.8x8.com/login/selfservice ...