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Hi Jahmal, I used Google to sync contacts, and they are showing up on both the phone and desktop apps. If I send a text to someone from my contacts list and then they text me, their name shows up, but if I have not sent an initial text from 8x8, only their number shows and not their name. As a work ...

I'm new to 8x8 (former RingCentral user). I connected my contact list to 8x8, but when I receive a message from someone in my contact list, their name does not appear - just the phone number. I can start a thread from my contact list, and the name appears, but not if the thread originates from the other ...