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Hi Pat, Thank you so much for this, I would say I don't know how I missed that option but I just wouldn't expect to have to look for it! Still a bit clunky and users could easily get confused given there is an identical icon with the other call controls, but lets see how they get on with it. ...

Hi all, Are there any other admins or end users unsatisfied with the warm transfer procedure when using the 8x8 Work app? When trying to do a warm (or attended, consultative) transfer, there is no option to complete the transfer and the only way to achieve this is to merge the calls into an ...