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Valerie Gonzalez

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Potential enhancement request- Warm Transfers to a Queue-

Posted By Valerie Gonzalez 07-22-2026 06:20
Found In Egroup: Open Forum \ view thread
We have done our research into this and it doesn't appear that 8x8 has the ability to do this but wanted to see if this something that 8x8 has as a feature enhancement. For a workaround we advised the user to Many 8x8 customers create a"Warm Transfer" call flow/channel that routes to the target queue: ...