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Hi I am wondering what the process would be for a new team in 8x8 to have a fortnightly recurrence of a team meeting to tie in with their ivr call script? The ask: Calls must not be put into the queues during the following team meetings: Every other Thursday, 1130-1230 Thanks,

Hi everyone, I've recently completed a full setup from scratch for one of our teams in 8x8 Contact Center - including queues, IVR scripts, schedules, wrap codes, agent groups, and QA configuration. While the setup works well, I've noticed that there are a lot of manual steps involved (e.g. creating ...