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 Not all my phones Softkeys are the same setup

Jordan Nolan's profile image
Jordan Nolan posted 03-10-2023 11:18

We have about 200 of the Poly VVX 350 or 450 phones.  I am noticing that quite a number of them have different soft key setups under the display.  For example many of my users have a Transfer key, but many do not.

I don't want to have to go phone by phone and configure them so is there a way to deploy a template to all the phones or have 8x8 change them in mass?

Jonathan Lynn's profile image
Jonathan Lynn

Are any of the users dedicated VCC Agents?

Jordan Nolan's profile image
Jordan Nolan

No, none are VCC agents