Open Forum

As we all have settled into our new "offices" and people are popping in and out in their day-to-day activities, how do you let them know you are on the phone or in a meeting? I have found that when using Work for Desktop (windows in my case, but works on a mac as well) the Kundo Busy light is awesome. it is a small, but yet bright reference to all that I am on the phone. I have it mounted right onto my camera (which sits on top of my 3rd monitor). I use a Ploy headset so I also installed the Plantronics Hub software which makes perfect integration for when I am on a call.

If you are ambitious one can use a few APIs to build your own integration (which I did as well) if you do not like the Kundo version.

Do not fret, there is also a Jabra Integration kit as well, I just have not tested, assume works equally as well.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)
------------------------------

Paul,

I'm trying to use the Plantronics Status Light indicator with Work for Desktop. I can't seem to get it to work using Plantronics Hub as you described here. Is there a trick to getting Plantronics Hub to recognize when a Work for Desktop call is active?

------------------------------
Mathew Giljum
------------------------------

Original Message:
Sent: 11-09-2021 04:59
From: Paul Chase
Subject: Pro Tip Tuesday: Busy Light Notification

As we all have settled into our new "offices" and people are popping in and out in their day-to-day activities, how do you let them know you are on the phone or in a meeting? I have found that when using Work for Desktop (windows in my case, but works on a mac as well) the Kundo Busy light is awesome. it is a small, but yet bright reference to all that I am on the phone. I have it mounted right onto my camera (which sits on top of my 3rd monitor). I use a Ploy headset so I also installed the Plantronics Hub software which makes perfect integration for when I am on a call.

If you are ambitious one can use a few APIs to build your own integration (which I did as well) if you do not like the Kundo version.

Do not fret, there is also a Jabra Integration kit as well, I just have not tested, assume works equally as well.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)
------------------------------

Original Message:
Sent: 3/8/2022 4:04:00 PM
From: Mathew Giljum
Subject: RE: Pro Tip Tuesday: Busy Light Notification

Paul,

I'm trying to use the Plantronics Status Light indicator with Work for Desktop. I can't seem to get it to work using Plantronics Hub as you described here. Is there a trick to getting Plantronics Hub to recognize when a Work for Desktop call is active?

------------------------------
Mathew Giljum
------------------------------

Original Message:
Sent: 11-09-2021 04:59
From: Paul Chase
Subject: Pro Tip Tuesday: Busy Light Notification

As we all have settled into our new "offices" and people are popping in and out in their day-to-day activities, how do you let them know you are on the phone or in a meeting? I have found that when using Work for Desktop (windows in my case, but works on a mac as well) the Kundo Busy light is awesome. it is a small, but yet bright reference to all that I am on the phone. I have it mounted right onto my camera (which sits on top of my 3rd monitor). I use a Ploy headset so I also installed the Plantronics Hub software which makes perfect integration for when I am on a call.

If you are ambitious one can use a few APIs to build your own integration (which I did as well) if you do not like the Kundo version.

Do not fret, there is also a Jabra Integration kit as well, I just have not tested, assume works equally as well.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)
------------------------------

Hi Paul, 

We are using EPOS/Sennheiser headsets with the 8x8 Work desktop app. I've tried both EPOS and Kuando busy lights with no success. Glad of any help!

------------------------------
Jay Lewis
------------------------------

Original Message:
Sent: 11-09-2021 04:59
From: Paul Chase
Subject: Pro Tip Tuesday: Busy Light Notification

As we all have settled into our new "offices" and people are popping in and out in their day-to-day activities, how do you let them know you are on the phone or in a meeting? I have found that when using Work for Desktop (windows in my case, but works on a mac as well) the Kundo Busy light is awesome. it is a small, but yet bright reference to all that I am on the phone. I have it mounted right onto my camera (which sits on top of my 3rd monitor). I use a Ploy headset so I also installed the Plantronics Hub software which makes perfect integration for when I am on a call.

If you are ambitious one can use a few APIs to build your own integration (which I did as well) if you do not like the Kundo version.

Do not fret, there is also a Jabra Integration kit as well, I just have not tested, assume works equally as well.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)
------------------------------

Team, This would not work with the EPOS units. I am not aware if Kuando has an EPOS hub or not. If they do then in theory it should work when using the epos hub.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)
------------------------------

Original Message:
Sent: 09-13-2022 05:28
From: Jay Lewis
Subject: Pro Tip Tuesday: Busy Light Notification

Hi Paul, 

We are using EPOS/Sennheiser headsets with the 8x8 Work desktop app. I've tried both EPOS and Kuando busy lights with no success. Glad of any help!

------------------------------
Jay Lewis

Original Message:
Sent: 11-09-2021 04:59
From: Paul Chase
Subject: Pro Tip Tuesday: Busy Light Notification

As we all have settled into our new "offices" and people are popping in and out in their day-to-day activities, how do you let them know you are on the phone or in a meeting? I have found that when using Work for Desktop (windows in my case, but works on a mac as well) the Kundo Busy light is awesome. it is a small, but yet bright reference to all that I am on the phone. I have it mounted right onto my camera (which sits on top of my 3rd monitor). I use a Ploy headset so I also installed the Plantronics Hub software which makes perfect integration for when I am on a call.

If you are ambitious one can use a few APIs to build your own integration (which I did as well) if you do not like the Kundo version.

Do not fret, there is also a Jabra Integration kit as well, I just have not tested, assume works equally as well.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)
------------------------------

Thanks Paul, 

I don't think they have anything for EPOS unfortunately. Do you know of any other options that will work with 8x8 Work and EPOS headsets?

------------------------------
Jay Lewis
------------------------------

Original Message:
Sent: 09-13-2022 06:39
From: Paul Chase
Subject: Pro Tip Tuesday: Busy Light Notification

Team, This would not work with the EPOS units. I am not aware if Kuando has an EPOS hub or not. If they do then in theory it should work when using the epos hub.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)

Original Message:
Sent: 09-13-2022 05:28
From: Jay Lewis
Subject: Pro Tip Tuesday: Busy Light Notification

Hi Paul, 

We are using EPOS/Sennheiser headsets with the 8x8 Work desktop app. I've tried both EPOS and Kuando busy lights with no success. Glad of any help!

------------------------------
Jay Lewis

Original Message:
Sent: 11-09-2021 04:59
From: Paul Chase
Subject: Pro Tip Tuesday: Busy Light Notification

As we all have settled into our new "offices" and people are popping in and out in their day-to-day activities, how do you let them know you are on the phone or in a meeting? I have found that when using Work for Desktop (windows in my case, but works on a mac as well) the Kundo Busy light is awesome. it is a small, but yet bright reference to all that I am on the phone. I have it mounted right onto my camera (which sits on top of my 3rd monitor). I use a Ploy headset so I also installed the Plantronics Hub software which makes perfect integration for when I am on a call.

If you are ambitious one can use a few APIs to build your own integration (which I did as well) if you do not like the Kundo version.

Do not fret, there is also a Jabra Integration kit as well, I just have not tested, assume works equally as well.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)
------------------------------

sorry no

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)
------------------------------

Original Message:
Sent: 09-13-2022 06:49
From: Jay Lewis
Subject: Pro Tip Tuesday: Busy Light Notification

Thanks Paul, 

I don't think they have anything for EPOS unfortunately. Do you know of any other options that will work with 8x8 Work and EPOS headsets?

------------------------------
Jay Lewis

Original Message:
Sent: 09-13-2022 06:39
From: Paul Chase
Subject: Pro Tip Tuesday: Busy Light Notification

Team, This would not work with the EPOS units. I am not aware if Kuando has an EPOS hub or not. If they do then in theory it should work when using the epos hub.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)

Original Message:
Sent: 09-13-2022 05:28
From: Jay Lewis
Subject: Pro Tip Tuesday: Busy Light Notification

Hi Paul, 

We are using EPOS/Sennheiser headsets with the 8x8 Work desktop app. I've tried both EPOS and Kuando busy lights with no success. Glad of any help!

------------------------------
Jay Lewis

Original Message:
Sent: 11-09-2021 04:59
From: Paul Chase
Subject: Pro Tip Tuesday: Busy Light Notification

As we all have settled into our new "offices" and people are popping in and out in their day-to-day activities, how do you let them know you are on the phone or in a meeting? I have found that when using Work for Desktop (windows in my case, but works on a mac as well) the Kundo Busy light is awesome. it is a small, but yet bright reference to all that I am on the phone. I have it mounted right onto my camera (which sits on top of my 3rd monitor). I use a Ploy headset so I also installed the Plantronics Hub software which makes perfect integration for when I am on a call.

If you are ambitious one can use a few APIs to build your own integration (which I did as well) if you do not like the Kundo version.

Do not fret, there is also a Jabra Integration kit as well, I just have not tested, assume works equally as well.

------------------------------
Paul Chase
8x8 Network Engineer (Pre-Sales and Deployment)
------------------------------