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Reports in Analytics for Contact Centre - change in time formatting

  • 1.  Reports in Analytics for Contact Centre - change in time formatting

    This message was posted by a user wishing to remain anonymous
    Posted 10-06-2022 08:12
    This message was posted by a user wishing to remain anonymous

    Overnight I've noticed that all the time fields in the 8x8 excel reports have been configured as Custom (h):mm:ss and are an excel Data type 1 (Number) . previously this was a general field Data Type 2 (text) . although they loo the same the change has completely ruined our reporting model which utilises power query. 
    Does anybody know if these is a permanent change or just a glitch? This is going to cause significant reworking of our reporting and I'm surprised a change like this wasn't communicated prior to implementation.