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  • 1.  My Contacts

    Level 1 Contributor
    Posted 04-07-2022 05:00
    Is there anyway for a user to edit an existing contact in the My Contacts tab in 8x8 Work?

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    Pat Appleby
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  • 2.  RE: My Contacts

    Posted 05-02-2022 16:14
    Hi Pat! Were the contacts added individually or imported through a third party app?

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    Jessica Chapin
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  • 3.  RE: My Contacts

    Level 1 Contributor
    Posted 05-03-2022 03:37
    Hi Jessica,

    Both, once you add a contact there doesn't seem to be away to edit or delete.

    Pat


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    Pat Appleby
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  • 4.  RE: My Contacts

    Posted 05-03-2022 06:34
    For any contact that you've added individually, you can edit those directly in 8x8 Work for Desktop.
    1. In 8x8 Work for Desktop, go to Contacts > My Contacts, and locate the contact you want to edit. Contacts that you've added individually, when you hover you will see More Options (three dots) to the right of the contact.
    2. Select More Options, then select Edit.
    3. Make your changes and select Save.

    Contacts that were imported will have an icon noting where they were imported from (Google Contacts, for example), and an info icon to the right when you hover. Any contacts that were imported will need to be edited at the source from which they were imported. Then at the top of the My Contacts tab, you can select Refresh to sync the new information.



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    Jessica Chapin
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  • 5.  RE: My Contacts

    Level 1 Contributor
    Posted 05-04-2022 02:03
    Thanks Jessica,

    I noticed that,

    Pat




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    Pat Appleby
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