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The Voicemail setting does not affect the notifications for recorded calls - these can only be disabled by opening a ticket with support. The change will require a system restart which will prevent any calling for 3 to 7 minutes - you can request that the restart be performed at a certain time after ...

I ran into this once with one of my customers that was setup for ACH payment instead of credit card - not sure if that was the cause of the problem, but I had to open a support ticket for them to add the "shop" button back to the Support Portal screen. ------------------------------ Ken Berta - ...

All great suggestions!! I would also like to see the ability to change the audio file for calls placed on park rather than just calls that are placed on hold. ------------------------------ Ken Berta ------------------------------

Unfortunately, I see a lot of this and not just from 8x8. As a "phone guy" for over 30 years who sells 8x8 as well as other carriers, I'm always surprised by customers who call into a call center to order their phone service rather than their local phone guy who could have come out and surveyed your ...