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Hi @Alison Stewart, the problem seems to have resolved itself today without any changes made by our side. So I'm assuming it was an issue 8x8 side 🤷🏻‍♂️ ...

Hi, I was just wondering if anyone else is experiencing issues where the call control window is missing, on not popping up on 8x8 work for desktop where users have a physical deskphone. Users are reporting that they as of today they do not get the desktop popup with caller ID, can no longer answer incoming ...