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Got a note from a client that the voicemail is full, contacted support. The chat bot is terrible, I suspect intentionally so, but the person I talked to on chat was somehow worse. They were aggressive and dishonest, among other things telling me that I had to install some wonky screen share thing in ...

Tried tech support without any real ideas. Uninstalled, clean new install, same problem. "8x8 Work quit unexpectedly." Kind of an older Mac but not ancient, same thing happens if I try to re-open. Tech support told me to talk to my own 'IT department' or try it on a different computer. Any other ideas? ...

8x8 got my campaign approved today and SMS messages seem to be working! Hopefully everyone else is getting approved too, but if not, being more, uh, persistent on tech support seems to work. ------------------------------ Alex Verbeck ------------------------------

That's really unfortunate. Support confirmed for me that it's 8x8 themselves who has to approve these and they've disabled SMS features for everyone pending that approval. Also confirmed via a different text number that you don't get an error message or anything when you text a disabled number, it just ...

Jason, Thanks! Mine's still stalling, which is annoying, as support confirmed that it's 8x8 themselves that needs to approve the campaign. Evidently I'm stuck not being able to send or receive SMS messages until and unless that happens. ------------------------------ Alex Verbeck ...

Went through the process of registering the brand, got my number back, says verified, but SMS messages aren't working at all. Contacted support, registered a campaign with a bunch of test text in the fields, now it's hanging on Pending Carrier Approval, and support tells me I can't enable even normal ...

After a few chats with support, I'm posting here. Trying to run the Work app, but it quits a lot, as in, I needed to open it three times before it stayed open this morning. I've done a clean re-install, with the current version, and have changed the login info, without change. Running Mac OS 10.13.2, ...