Open Forum

After a few chats with support, I'm posting here. Trying to run the Work app, but it quits a lot, as in, I needed to open it three times before it stayed open this morning. I've done a clean re-install, with the current version, and have changed the login info, without change. Running Mac OS 10.13.2, FWIW. I don't remember having nearly this amount of trouble in the previous version of the Work app, and it's pretty frustrating. Anyone having better luck with this?

------------------------------
Alex Verbeck
------------------------------

Hi Alex,

I am sorry to hear that the 8x8 Work app is crashing on your Mac OS 10.13.2. I don't see any issues that may have caused the crash. This could be a Mac resource issue. To better understand the issue, I would advise you to follow the steps Crash Reports: How To Use Them To Troubleshoot Why Apps Crashed.

You can share your log herein for further assistance.

------------------------------
Christian Augustine
------------------------------

Original Message:
Sent: 10-12-2022 12:25
From: Alex Verbeck
Subject: 8x8 Work app crashing a lot on Mac laptop

After a few chats with support, I'm posting here. Trying to run the Work app, but it quits a lot, as in, I needed to open it three times before it stayed open this morning. I've done a clean re-install, with the current version, and have changed the login info, without change. Running Mac OS 10.13.2, FWIW. I don't remember having nearly this amount of trouble in the previous version of the Work app, and it's pretty frustrating. Anyone having better luck with this?

------------------------------
Alex Verbeck
------------------------------