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Thank you Mattics for reaching out to them. They finally replied with a confirmation for some of the licenses I want to cancel. They left out 2 that I also want to cancel, so I sent a reply in the comment section to verify that those will also be cancelled. Thank you again for your help in getting me ...

I'm trying to do a partial cancellation of our unassigned licenses, including numbers we aren't using. I filled out a ticket last week. I have tried to connect with support via Otto/chat and it just never loads. I can't find a phone number to call. I know that they are going to continue charging for ...