Profile

As I replied in your previous post re Contact Center Roles, We understand how time-consuming the current manual steps can be when configuring Contact Center users, our Product team is aware of both of this request and agrees there is clear value in improving this experience. The need has been identified ...

Jonathan, thanks for raising this, as well as the Auto-Activate All Users question. We understand how time-consuming the current manual steps can be when configuring Contact Center users, especially around assigning roles for Queues, Phone Setup, and ensuring users are properly activated based on their ...

Any participant should be able to start meetings on your tenant without first signing in as a moderator. Could you please try starting the meeting again with the settings as currently displayed? If it still doesn't work, please let us know exactly what happens, including: * How you are joining the ...

Hi Thomas. You have a few options to control this setting: 1) For your entire tenant – apply the change across all users and meetings. 2) For a specific user – affect all meetings that user hosts. 3) For a specific meeting – adjust the setting just for that one session. We encourage you to try the ...