Hi Felicia, I understand your service has now been resumed. Please feel free to contact our support team if you need further help.
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Alison Stewart
8x8
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Original Message:
Sent: 11-20-2025 11:21
From: Felicia Guzman
Subject: Has anyone elses account been suspended for no reason?
I made a payment yesterday and I have a zero balance. Today I am not getting any phone calls, my account has been suspended and I couldn't even get access to the billing page to make sure I had a zero balance until 10 minutes ago.
#CustomerExperience
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Felicia Guzman
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