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Hello, 

We tend to get a lot of vendor calls, and I mostly use my 8x8 mobile app to answer calls so I can use my headphones. However the one feature that I think is missing is being able to transfer a call straight to someone's voicemails. It is possible to do this on a desktop phone, and using the app on a computer, however you cannot do this from the mobile app. 

Thanks. 

Hi Kaila, thanks for sharing this feedback. You're right, transferring a call directly to voicemail is currently only possible from the desktop app or desk phone, not the mobile app. Our Product team is aware of this gap and would like to know if you're using any Frontdesk licenses. That detail would help us explore possible workarounds and future improvements.