Profile

Wholesale Department

Contact Details

My Content

1 to 9 of 9 total
Posted By Wholesale Department 01-31-2022 15:14
Found In Egroup: Open Forum
\ view thread
HI James, im having a terrible time reaching anyone at 8x8! Every time i call and try and reach someone at tech support .i go through auto directory prompt hell. Keeps sending me back to square one or hangs up on me. All im trying to do is get my 8x8 app to work. Ive been dealing with this since 01/27/2022. ...
Posted By Wholesale Department 01-31-2022 15:12
Found In Egroup: Open Forum
\ view thread
HI Paul, im having a terrible time reaching anyone at 8x8! Every time i call and try and reach someone at tech support .i go through auto directory prompt hell. Keeps sending me back to square one or hangs up on me. All im trying to do is get my 8x8 app to work. Ive been dealing with this since 01/27/2022. ...
Posted By Wholesale Department 01-31-2022 15:11
Found In Egroup: Open Forum
\ view thread
HI tricia, im having a terrible time reaching anyone at 8x8! Every time i call and try and reach someone at tech support .i go through auto directory prompt hell. Keeps sending me back to square one or hangs up on me. All im trying to do is get my 8x8 app to work. Ive been dealing with this since 01/27/2022. ...
Posted By Wholesale Department 01-31-2022 15:10
Found In Egroup: Open Forum
\ view thread
HI Gary, im having a terrible time reaching anyone at 8x8! Every time i call and try and reach someone at tech support .i go through auto directory prompt hell. Keeps sending me back to square one or hangs up on me. All im trying to do is get my 8x8 app to work. Ive been dealing with this since 01/27/2022. ...
Posted By Wholesale Department 01-29-2022 08:07
Found In Egroup: Open Forum
\ view thread
That was the funniest response EVER. You know damn well 8x8 customer support is substandard and their techs are poorly trained. That's why they push you to use Otto. 8x8 doesn't want to spend the money on building a support team bc they know most clients are in a contract and won't do anything about ...
Posted By Wholesale Department 01-28-2022 13:06
Found In Egroup: Open Forum
\ view thread
ive closed down the majority of my lines with them waiting to port out the last one. ------------------------------ Wholesale Department ------------------------------
Posted By Wholesale Department 01-28-2022 13:05
Found In Egroup: Open Forum
\ view thread
that doesnt work. you guys have internal issues that are not allowing me to connect to the app. hreres my ticket number. no one else is able to resolve the problem, sure you cant either. 8x8 Support Case #: C3932665 ------------------------------ Wholesale Department ------------------------ ...
Posted By Wholesale Department 01-28-2022 13:03
Found In Egroup: Open Forum
\ view thread
I've had the same issues and they never do anything to resolve the problem. the most frustrating issue is how they never answer the phones and the long hold and wait times. ------------------------------ Wholesale Department ------------------------------
Posted By Wholesale Department 01-27-2022 16:08
Found In Egroup: Open Forum
\ view thread
1. You can never get a tech support person on the phone. the main number directs you to Otto which is virtually useless. The fast way to speak with someone is call the main number and use options for new service. 2. Billing - these guys couldn't bill a credit card on file to save their lives. ...