Open Forum

 View Only

 SMS campaign registration

Jump to Best Answer
Christina Russell's profile image
Christina Russell posted 03-03-2023 13:36

Is anyone else having trouble saving the SMS campaign registry after completing the second half. The first half "Brand" has been saved. 

Eric Nye's profile image
Eric Nye Best Answer

Yes, had some difficulty registering the campaign. Was getting an error but no details given as to what the error was. Followed the instructions in the support doc more closely and realized that there is a MINIMUM of 40 characters in the Campaign Description field. Once I added more characters it appeared to accept the campaign. Now it's sitting at Pending Carrier Approval status and spinning since mid-day yesterday.

Christina Russell's profile image
Christina Russell

Thank you so much! I misread it as max for some reason! Fixed it!

Eric Nye's profile image
Eric Nye

You’re welcome.  Maybe they should add that to the page itself or have the error explain what went wrong…”Campaign Description (15 character minimum)”…”Error - Campaign Description must be at least 15 characters”.