Open Forum

Level 1 Contributor Alina Maxim posted 11-26-2024 09:34

Hello Nicky,

thank you for raising this; to best address your question, we would need slightly more information:

are you referring to a desk phone (if so, please advise what make and model it is) or to the screen of your mobile phone when using the mobile app (if so, please advise if Android or iOS)

Please let us know.

Nicky Park posted 11-29-2024 03:50

Hi Alina unsure where to answer you direct but its a Polycon E220 , we just want to start with basics but no instructions booklet so anyhelp would be great TIA :)

Level 1 Contributor Alina Maxim posted 12-04-2024 07:42

Hello Nicky,

You can view the details for a favorite from the Home or Lines screen as follows: 

1 Press the Home key to go the Home screen. 

2 Press and hold the line key next to a contact to view information about that contact.

I have also attached the manual here for your convenience.