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 Contact Center API through Insomnia

Noah Pascual's profile image
Noah Pascual 8x8 User posted 01-17-2023 11:09

Hello 8x8 Community,

I am currently trying to use the 8x8 Contact Center API through Insomnia, and I am receiving errors "405" and "405" when trying to receive an access token. I have been following the documentation provided on the 8x8 developer website (https://8x8gateway-8x8apis.apigee.io/apis) but I believe it may be outdated. However, I was able to get an access token with the Analytics for 8x8 Work API.

I would greatly appreciate any help or guidance in resolving this issue. If anyone has encountered a similar problem, or has any suggestions on how to troubleshoot and fix this, please let me know. Also, if there is any newer documentation available for the 8x8 Contact Center API, please let me know.

Thank you in advance for your help!

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David Maxelon's profile image
David Maxelon 8x8 User posted 07-26-2023 04:02

New to this forum; not sure if someone has direct messaged you... the most helpful guides I have found to API's are on the developer pages - https://developer.8x8.com/analytics/docs/oauth-authentication-for-8x8-xcaas-apis

I only do development as a hobby but I have been successful getting a token using both Postman and Power Query following these guides

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