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Lindsie Simonsen's profile image
Lindsie Simonsen posted 08-11-2022 13:51

Hi there,

Long time 8x8 user here but one thing I have not determined is how do I see who is waiting in the callback queue that has not queued up? I would love to see this information in detail such as phone number, time entered, and order callback will be called in. Has anyone discovered where we can see this information?