Open Forum

 View Only

 Answer a set paging call

Steve ONeal's profile image
Steve ONeal posted 10-23-2024 09:10

I'm trying to replicate a feature that is common on Avaya Partner and IPO.   The feature allows user A to initiate a page announcement which plays over the set speakers of any idle Poly phone in the page group.   Then user B, can pickup anyone of those phones during the active page and respond.  The system ends the page and turn the call into a normal extension-to-extension call.

I'm pretty sure the 8x8 can't currently do this, but I'm posting anyway just incase someone might spot this and suggest a work around.

Here's the Avaya feature FYI:
https://ipofficekb.avaya.com/basic/english/user/1400/index.htm?answer_a_page_call.htm

Alison Stewart's profile image
Level 3 Contributor Alison Stewart

Hi Steve, thank you for contributing to the 8x8 Community.  Unfortunately, at present, 8x8 doesn't have that feature; paging is a one-way announcement.  Our product team have been made aware of your use case for consideration.