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Steve ONeal

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Posted By Steve ONeal 10-02-2024 13:07
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Been getting these lately for my admin account. I'd never seen these before. They're intermittent and don't seem to be related to cookies (at least I don't think so). If I keep trying long enough or with different browsers it goes away and I successfully login. Anyone else see these? ------------------------------ ...
Posted By Steve ONeal 09-30-2024 14:33
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Yes, it's been sore spot for years. But, I was searching... it appears there's a VCC schedule modification API now (not sure how long it's been around). I'm no API guru, but it might be worth looking at. https://support-portal.8x8.com/viewArticle.html?d=9329221d-4aa3-472f-b516-d69c61975a2c&q=VC ...
Posted By Steve ONeal 09-27-2024 07:32
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hi Amye, If you're referring to the Contact Center (aka: VCC), then maybe you're thinking of this icon? Otherwise, Ben Fischer's suggestion about the use of top-level schedules is a best practice as was also taught to me by the 8x8 master of VCC. Myself (or possibly Ben) could elaborate more. ...
Posted By Steve ONeal 09-12-2024 10:42
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As Mike pointed out, you can do the phone#@carrierDomain trick, but not sure if that's still working. I've been doing some testing and they VM notifications to 5552128900@vtext.com (fake ph # obviously) are not going through. But, could just be my situation. 17 Sep 24: Update The phone#@carrierdomain ...