Join 8x8 experts to hear answers for these most commonly asked questions on the newest member of 8x8 Contact Center: Agent Workspace.
It’s our most innovative, intuitive, agent-friendly interface ever. Come get acquainted with the new agent experience and find out from internal experts how to keep your agents productive and engaged using this new interface.
Webinar topics will include:
Understanding overall usability
An in depth look at navigation and icons
Workflows for different interaction channels
Toggling between the previous version, Agent Console, and Agent Workspace (new!)