yes, this use-case does some up from time-to-time. "How do I know who's setup their VM boxes, or not?"
Unfortunately, there isn't a good report for this (yet) outside of professional services custom work. But, here's something that might help a little. It's not going to get you the exact information you want, but it may give you enough to zero-in on individuals who have never access their VM.
1. Go into "Analytics for 8x8 Work" (you'll to have it enabled in your user profile).
2. Under the Call Reports tab on the left, choose Call Detail Records
3. Do a search for the last few months (or whatever time period) and set the Search Criteria to
"Callee is Voicemail" (Voicemail is Case-sensitive)
This should give you a report of all the extensions which have accessed the Voicemail. Look for the Call Duration as a clue to whether or not they've been in there long enough to do any meaningful setup.
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Steve O'Neal
Sr. Deployment Engineer
8x8 Center of Excellence
https://www.youtube.com/channel/UCy5ZlPF5hYa-scDJp7nyzlQ------------------------------
Original Message:
Sent: 05-31-2022 06:22
From: Pamela Jeter
Subject: Voice Mail
I have asked for this before, but was told it was not possible at this time. I am hoping it is on an enhancement list somewhere because it takes a lot of time to go into each account to see if there is a voicemail greeting. Our supervisors have been asking for this type of report so they can hold their direct reports accountable.
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Pamela Jeter
Original Message:
Sent: 05-27-2022 05:49
From: Pat Appleby
Subject: Voice Mail
Is it possible for an admin to see which users voicemail boxes are full?
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Pat Appleby
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